Staff
Service
Todd Froehlich
Service Advisor
Jose Valdivia
Service Advisor
Sales
Tony Losacco
Product Specialists
Joseph Rueda
Sales Associate
Arturo Bueno
Sales Associate
Alex Rivas
Sales Associate
Shannon Hunt
BDC Manager
Finance
Frank Stanghellini
Finance Manager
Todd Froehlich
Service Advisor
Oct 13, 2021
Very pleased as always with service. Ok ok ok ok ok ok ok...
Very pleased as always with service. Ok ok ok ok ok ok ok ok ok
Sep 23, 2021
Todd was very professional and handled my service request...
Todd was very professional and handled my service request very well and kept me in tune with the details of my request. I feel comfortable with returning for further service calls.
Sep 22, 2021
Service was fine, no issues or problems,Tod was really...
Service was fine, no issues or problems, Tod was really nice, professional and helpful. For sure I will do my next service there.
Sep 22, 2021
In this dealership I had the worst experience of my life,...
In this dealership I had the worst experience of my life, they treated me badly, the manager was aggressive with me because I am a woman and they stole money from me for things that they do not give an explanation,
Sep 04, 2021
So far so good. Always ready with a friendly greeting....
So far so good. Always ready with a friendly greeting. Waiting area always clean. Coffee available if interested. Todd always ready to find out the problem and provides good solutions. Car is always clean when returned.
Tony Losacco
Product Specialists
Sep 24, 2021
What a joy. Samantha Zito was terrific as a salesperson,...
What a joy. Samantha Zito was terrific as a salesperson, Frank in Finance was great, Benny and the entire crew worked hard, got me in the car I wanted, for the price and payment I chose. I will definitely buy again from this dealership, and recommend it to anyone else looking for a high quality car, with excellent service available.
Aug 24, 2021
Grate customer service! I would definitely recommend to...
Grate customer service! I would definitely recommend to family and friends! Tony helped me out with the my purchase. He told me everything I needed to know and answered all my questions.
Aug 05, 2021
Crap service this place was a lot more better when it was...
Crap service this place was a lot more better when it was howard buick. Now it seems no one knows xxx they are doing in there . And that over sized lady that takes your payment is very rude . Todd os probably the only good guy in there the rest are trash
Jun 08, 2021
The sales rep Tony was very pushy during the negation, he...
The sales rep Tony was very pushy during the negation, he was not willing to run my credit to go over real numbers until we committed to purchasing the vehicle. I am glad that negotiation was taken over by the manager Oscar who was much more open and willing to work with the customer. I don’t recommend Tony with due to his poor customer service.
Jun 05, 2021
Exceelent service and sales department. I ended up...
Exceelent service and sales department. I ended up trading up to a new model of encore with more safety features and they didi a amazing job making this work
Jose Valdivia
Service Advisor
Oct 13, 2021
Very pleased as always with service. Ok ok ok ok ok ok ok...
Very pleased as always with service. Ok ok ok ok ok ok ok ok ok
Oct 13, 2021
Half job car wash not the greatest could have been done...
Half job car wash not the greatest could have been done better and paid attention to detail
Oct 12, 2021
Al Piermonte Buick GMC Service Department is relatively...
Al Piermonte Buick GMC Service Department is relatively effective and efficient. I saw a discrepancy between what I was quoted for the cabin air filter and engine air filter. I was quoted $120 and it appears that it billed out at $160.
Sep 26, 2021
I was very pleased with the service. It was fast,...
I was very pleased with the service. It was fast, efficient and courteous. I have always had my oil changes done at your service center.
Sep 01, 2021
Best service center ever. We always call ahead to Todd to...
Best service center ever. We always call ahead to Todd to schedule our service. Always greeted with a smile, maintenance issues are discussed and there are no surprises.
Frank Stanghellini
Finance Manager
Sep 27, 2021
I had a very pleasant experience. The staff was very...
I had a very pleasant experience. The staff was very polite, helpful, knowledgeable, and quick
Sep 24, 2021
What a joy. Samantha Zito was terrific as a salesperson,...
What a joy. Samantha Zito was terrific as a salesperson, Frank in Finance was great, Benny and the entire crew worked hard, got me in the car I wanted, for the price and payment I chose. I will definitely buy again from this dealership, and recommend it to anyone else looking for a high quality car, with excellent service available.
Sep 22, 2021
In this dealership I had the worst experience of my life,...
In this dealership I had the worst experience of my life, they treated me badly, the manager was aggressive with me because I am a woman and they stole money from me for things that they do not give an explanation,
Aug 23, 2021
Great vehicle for a great price. Thank you to Ally (5...
Great vehicle for a great price. Thank you to Ally (5 Stars) and Shannon for listening to my concerns as an out-of-state buyer. I had numerous questions and Samantha (amazing by the way, 5 Stars) ensured they were all answered. I felt confident with the information and numbers provided. I flew from Maryland to the dealership to purchase the vehicle and drive it home. Frank in finance was great (thanks for your service)! For the right vehicle, and with this staff, I would do it all over again. Thanks for everything and I wish you all continued success.
Aug 06, 2021
Pleasant experience. Things went relatively smooth and I...
Pleasant experience. Things went relatively smooth and I love my car. I would recommend to friends and family and go back in the future for another car.
Joseph Rueda
Sales Associate
Oct 15, 2021
While waiting for our salesman to return from break we...
While waiting for our salesman to return from break we were shown vehicles by Art who took us for a test drive. Upon our return Joe was back and we were ready to make a deal. Manny the manager was very professional and made a fair deal. Completely impressed with the overall customer care given especially the team working together for our benefit.
Oct 12, 2021
Very pleasant experience and Joseph was knowledgeable in...
Very pleasant experience and Joseph was knowledgeable in vehicles and features. I would recommend him
Sep 28, 2021
We found the perfect vehicle that I was looking for the...
We found the perfect vehicle that I was looking for the staff was great. 5 stars
Sep 22, 2021
In this dealership I had the worst experience of my life,...
In this dealership I had the worst experience of my life, they treated me badly, the manager was aggressive with me because I am a woman and they stole money from me for things that they do not give an explanation,
Aug 05, 2021
Crap service this place was a lot more better when it was...
Crap service this place was a lot more better when it was howard buick. Now it seems no one knows xxx they are doing in there . And that over sized lady that takes your payment is very rude . Todd os probably the only good guy in there the rest are trash
Arturo Bueno
Sales Associate
Oct 15, 2021
While waiting for our salesman to return from break we...
While waiting for our salesman to return from break we were shown vehicles by Art who took us for a test drive. Upon our return Joe was back and we were ready to make a deal. Manny the manager was very professional and made a fair deal. Completely impressed with the overall customer care given especially the team working together for our benefit.
Sep 24, 2021
What a joy. Samantha Zito was terrific as a salesperson,...
What a joy. Samantha Zito was terrific as a salesperson, Frank in Finance was great, Benny and the entire crew worked hard, got me in the car I wanted, for the price and payment I chose. I will definitely buy again from this dealership, and recommend it to anyone else looking for a high quality car, with excellent service available.
Aug 31, 2021
Good overall experience, the sales rep was friendly and...
Good overall experience, the sales rep was friendly and genuinely wanted to help us. Would have been a 5 star rating, but there was an issue we felt was not fair to me as the consumer. The MSRP for our SUV was $71,800, which we thought was a great price. We went to the dealership thinking this was the price we would be working off of. We are aware of the inventory crisis, but have not yet sat down with a dealership to negotiate on a car until yesterday. Once we started the negotiation process, we were blindsided by the "above MSRP adjustment" which equated to an additional $8,400. Now I realize that this is most likely being done at every dealership so I don't want to single them out, but that is the definition of a bait and switch. In my opinion, the advertised price of $71,800 should have already included the "above MSRP adjustment" so we knew what we were walking in to. Also, the SUV we bought only had 3 miles on it and only came with one key. The dealership is rectifying the situation and ordered another one so that was very good of them. All in all, it was a good experience, but felt like the price adjustment should have been disclosed to the consumer.
Aug 05, 2021
Crap service this place was a lot more better when it was...
Crap service this place was a lot more better when it was howard buick. Now it seems no one knows xxx they are doing in there . And that over sized lady that takes your payment is very rude . Todd os probably the only good guy in there the rest are trash
Aug 05, 2021
My name is Sue and on July 31ST I went to Al Piemonte...
My name is Sue and on July 31ST I went to Al Piemonte Buick to see if they had the suv I was looking. As soon as I walked in Arturo asked my son and I if he could help. We told him what I was looking for. He took my son out to look at all the Encore GX they had on their lot. My son told him about one he saw on their website. It took him about 15 to 20 mins. to find it and he did. When we sat down to talk about the price once again he listened to us and made it happen. I love my SUV and I thought Arturo went above and beyond his time with me to find my dream SUV. I'm telling anybody who needs a SUV to go here and ask for Arturo. THANK YOU ARTURO you made my day.
Alex Rivas
Sales Associate
Oct 04, 2021
Alex he has a great personality easy to work with very...
Alex he has a great personality easy to work with very patient before I left I understood everything about my car I would recommend him to anyone
Oct 04, 2021
Great personality very patient working with me and my...
Great personality very patient working with me and my husband make sure we understood Everything about the car very pleasant person I will recommend him to anyone
Aug 05, 2021
Crap service this place was a lot more better when it was...
Crap service this place was a lot more better when it was howard buick. Now it seems no one knows xxx they are doing in there . And that over sized lady that takes your payment is very rude . Todd os probably the only good guy in there the rest are trash
Shannon Hunt
BDC Manager
Aug 23, 2021
Great vehicle for a great price. Thank you to Ally (5...
Great vehicle for a great price. Thank you to Ally (5 Stars) and Shannon for listening to my concerns as an out-of-state buyer. I had numerous questions and Samantha (amazing by the way, 5 Stars) ensured they were all answered. I felt confident with the information and numbers provided. I flew from Maryland to the dealership to purchase the vehicle and drive it home. Frank in finance was great (thanks for your service)! For the right vehicle, and with this staff, I would do it all over again. Thanks for everything and I wish you all continued success.
Aug 05, 2021
Crap service this place was a lot more better when it was...
Crap service this place was a lot more better when it was howard buick. Now it seems no one knows xxx they are doing in there . And that over sized lady that takes your payment is very rude . Todd os probably the only good guy in there the rest are trash
