Welcome to Al Piemonte Buick GMC

Samantha was very helpful throughout the process and even spoiled our 3 kids that we had to bring with us!

I get good service and Jose provides good help’s, and patience to resolve the problem soon

I APPRECIATED SAMANTHA’S EXCELLENT CUSTOMER SERVICE SKILLS. SHE WAS AN ABSOLUTE PLEASURE TO MEET.

The service advisor jose is very helpful, and he is also very nice and the dealership is very helpful

Imagine being from Ohio and getting stranded in Chicago with a blown transfer case.... That's where we found ourselves a couple weeks ago. We towed the car to the closest dealer and Thankfully is was Al Piemonte and we hooked up with Todd Froehlich. AMAZING AMAZING AMAZING experience for an awful situation. He worked with our original dealership, worked with the warranty company and was able to get our Terrain back on the road with a new transfer case 75% paid for by the warranty company. Todd, we can't thank you enough for everything you did for your out of town guests.... YOU are amazing and need to be recognized.

The service center is fantastic ! Nick and Alecia were so friendly and efficient. They listened to my concerns and checked out the entire vehicle. They gave an accurate estimate of how long the service would take. They fixed everything and let me know of the recommended services for the car in the future. They were respectful of my time and were not at all pushy about extra services. They washed the vehicle too.

The area or waiting room is clean, personel or technician were helpful.I’m very satisfied.

Fast, efficient, and trust worthy. I loved the customer service and the ability to negotiate and accommodate my needs and desires.

The service was great, they listened to what we wanted and helped us get the best deal.

Nicholas was absolutely amazing to work with. He took care of every single thing and kept me informed. I never want to work with anyone else! He is the definition of customer service.

Great customer service and communication throughout the process. My truck was repaired during the timeframe outlined by Nick and for a slightly less cost than quoted.

I have been taking my 2014 Acadia here for several years, and will continue doing so until we no longer own the vehicle. Nearly 100K in and thanks to the service team, it is still going strong.

Very good crevice at all times a go there they give a good cervice and I don’t have to wait to long for the cervice the provide for my truck

Fantastic service department. Todd is very knowledgeable and friendly. I would highly recommend them to my friends.

incredible service from todd and work was done quickly which is very convenient for me

Oil change and warranty work only in the future. Can't afford $180.00 per hour labor rate.

We are long time customers of this dealership and we love GMC products, but we keep our vehicles for an average of 10 years. Todd Froelich and the amazing service department is the reason we keep coming back. Recently, we were on a road trip in our 2015 Yukon XL when we had a check engine light come on. We found a Chevy dealership and took it in to be checked. Their techs wanted to install a new catalytic converter which would take days to arrive and they were not 100% sure that was the problem. We called Todd as we had serviced the vehicle two weeks prior to the trip. He asked us a bunch of questions, reviewed the service records told us what to look for if it was a catalytic converter problem. Long story short, we finished the trip with absolutely no issues and took the car in for a once over. This is the type of service we've always received from this service team and the reason we continue to be customers at this GMC dealership. Thank you Todd and to all the Service Techs who've kept us running all these years. You are the best!

Everyone was friendly and helpful. I was able to get my car’s oil changed and gas line drained in a fair amount of time.

great experience. speedy and took care of everything!! no complaints here! we will be back!

Excellent! Stopped in to see if I could make an appointment to bring in my Encore for an oil change, new filters and tire rotation. Nicholas Moore was so nice, professional and courteous, said he could do it then and I could wait. So I did so, Wait time was very convenient and the price was very comparable. Definitely will use Al Piemonte Buick GMC for service again. Might I make a suggestion though, could you please put some English magazines in the waiting area. I don't speak nor read Spanish, Thanks.

My service writer was great! He was so nice about everything when explaining what I needed done to my car!

the service was great...i was in out quick and easy...service people were friendly

I did not have a service appointment but just came in. They were able to fit me in the same day and most accommodating

Everything was Great.. Arturo listed to what I wanted and found the perfect car for me. Mariana was the best and got me in and out. Great customer services.

I expected to wait 2 hours for service, however it only took just over 1 hour