Customer Testimonials

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DealerRater Feb 10, 2025

Alex (Sales) and Alex (GM) were very professional. I didn't want to buy the truck that day and wanted to think it over. The next day I came back. Thanks for your patience Alex (GM and Sales)!!! Mark Kane

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DealerRater Feb 10, 2025

Best service ever I would definitely go again and recomendable this to my family members

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DealerRater Feb 9, 2025

This was a very positive experience. Leonard was truly a nice guy. I will recommend your dealership to anyone.

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DealerRater Feb 6, 2025

Very right to the point and no hassle. Alex really helped me out, and making things easier with no problem. Thanks again…

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DealerRater Feb 2, 2025

Rick Morton took care of multiple issues, doing timely and high quality work. Found and fixed additional issues. Fair and reasonable prices. Always very happy with the service dept. here.

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DealerRater Feb 2, 2025

Janet in the service Department, very good customer service. Give her a increase. She have great customers service.

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DealerRater Feb 2, 2025

Alex was very knowledgeable and transparent throughout the entire process. Took the time to go through options that fit my family's needs and wasn't pushy. Would highly recommend him.

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DealerRater Feb 1, 2025

Excellent listening skills and delivered as promised...even delivered two (2) chocolate bars and gallon of water for the long ride (12 Hours) back home...

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DealerRater Feb 1, 2025

Highly recommend the service shop. They have always taken great care of me and all of our vehicles.

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DealerRater Jan 30, 2025

TODD in the service department is excellent. Todd explains what has to be done to keep my car running in great shape. gives me a time estimate when finished. always has the car washed before returning it too me.

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DealerRater Jan 29, 2025

Great service and Todd is great to meet our needs. He is always willing to go the extra mile.

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DealerRater Jan 25, 2025

Great salesman even better person. Also a hard worker. Thanks Alex for everything! You are greatly appreciated!

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DealerRater Jan 24, 2025

This is my second time buying a car, I must say this experience was 1,000% better than the last one. Victor and Lanelle really made this a good experience!

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DealerRater Jan 24, 2025

Leonard came in on his day off to make sure everything went smooth for pick up.

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DealerRater Jan 20, 2025

Service is great here. Been coming here for a few years now with my Cadillac Escalade.

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DealerRater Jan 16, 2025

Came in at 1 pm for engine service oil and fuel filter on my 2020 gmc 3500 denali the service department was very helpful did my annual inspection on such a late arrival on my part. Alpimonte gmc in elmhurst has agreat staff eager to help on such short notice. Thank you and you washed it too great experience definitely triple a service.

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DealerRater Jan 15, 2025

Excellent service customer service Felix Contreras was very knowledgeable and Tentative and made very Comfortable with the purchase

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DealerRater Jan 11, 2025

Outstanding customer service couldn't be happier with our experience and purchase. You definitely need to ask for Alex if you're ever in need of a vehicle! He is very kind, patient and knowledgeable! 5 stars for sure!

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DealerRater Jan 8, 2025

The service department had me out in less then two hours for my oil change

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DealerRater Jan 6, 2025

Awesome people to work with. Took me in with no appointment. So happy to of done business with them and looking forward to more

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DealerRater Jan 5, 2025

Service is very professional and nice to deal with. Good atmosphere to wait in. No complaints

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DealerRater Jan 5, 2025

I had a great experience with purchasing my new vehicle! Alex and the whole staff made the process so easy. I would recommend anyone to purchase from them.

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DealerRater Jan 3, 2025

Al Piemonte Buick GMC cares about me as a customer. They know my car. I can trust they won't try to sell me unnecessary services, while at the same time advising me on when I need services earlier than scheduled.

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DealerRater Jan 3, 2025

Great service, gave me updates during the service. Lounge had snacks and a coffee machine. Great service for the customer

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DealerRater Jan 2, 2025

The service was excellent as usual and the service attendants are knowledgeable in explaining the service requirements.

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DealerRater Dec 25, 2024

Good service helpful answer friendly take time to explain questions and direc answers no hesitation to answer

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DealerRater Dec 23, 2024

Thank you Rocky and his GM for making the purchase of my SUV so easy. My 17 year old daughter will love this 2024 Encore GX sport.

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DealerRater Dec 22, 2024

Alex was very helpful and patient throughout the entire process! Would highly recommend him!! In love with our new Buick!!

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DealerRater Dec 21, 2024

I recently had the pleasure of purchasing a new car, and I cannot recommend Monique and the entire team enough. They were incredibly professional, attentive, and efficient. Monique listened carefully to my needs and preferences, guiding me toward the perfect car without any pressure or upselling tactics. The entire process was seamless, with clear communication at every step. I was particularly impressed by their promptness—whether it was answering my questions, processing paperwork, or preparing the vehicle, everything was handled with speed and accuracy. This team truly sets the standard for exceptional customer service.

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DealerRater Dec 21, 2024

If we end up buying a new GMC car (or Buick) from Al Piemonte, it'll be because of Todd and the service he's provided us over the years. Hands down, the best person to work with.

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DealerRater Dec 21, 2024

Great service honest professional and complete . Coffee and snacks while waiting for your vehicle.. am truly satisfied

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DealerRater Dec 20, 2024

Great Service! It stars with Todd my Service Advisor, followed by the well trained Mechanic’s.

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DealerRater Dec 20, 2024

Alex is awesome. He was sooooo friendly and helped me find my perfect car. 5 stars!

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DealerRater Dec 19, 2024

Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in.

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DealerRater Dec 16, 2024

The staff was wonderful and explained everything through and through. Monique was wonderful and knowledgeable

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DealerRater Dec 14, 2024

Monique had a wonderful presence and made us feel comfortable with our buying experience. She was informative and straight to the point

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DealerRater Dec 10, 2024

The sales rep Felix was an excellent help and very nice person I would make business with him again

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DealerRater Dec 8, 2024

Monique Smith was professional and very helpful She new her job in a way that provided me a quick detailed experience Monique was friendly and a pleasure to do business with

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DealerRater Dec 7, 2024

I have dealt with Todd in Service for many years! He's always had a handle on what my car needs!! He answers my questions (I usually have a few!!) and is always patient with me!! Thumbs up!!

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DealerRater Dec 3, 2024

solo quiero dar gracias a Felix por la gran ayuda que me dio a conseguir mi 2020 chevy corvette estoy muy contento con todo su servicio si buscas un carro solo ven aqui a Al Piemonte Buick GMC y pregunta por el para que te ayude con lo que estas buscando es uno de los mejores

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DealerRater Dec 3, 2024

Worked with Felix he was assume I if you are in the market for a new car come see him, he is great.

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DealerRater Dec 3, 2024

thank you Sebastian he was so good and helpful if you are looking for your next vehicle come and ask for him

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DealerRater Dec 2, 2024

Staff was polite, friendly and professional. They got me as close to my target finance price as they could

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DealerRater Dec 1, 2024

Monique was very patient and super helpful. I would definitely recommend her as your salesperson and would work with her again!

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DealerRater Nov 30, 2024

Am very happy on my new vehicle I just want to thank you for all you help Felix Contreras if you are looking for you next vehicle go and ask for him he is one of the sales people

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DealerRater Nov 30, 2024

Sale Rep Monique was awesome in get me into a car I'm very happy with choice. Also would like thank Felix as well.

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DealerRater Nov 30, 2024

My experience with Ms. Monique was very helpful , Nice , Honest and patient I highly recommend her.

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DealerRater Nov 28, 2024

Great team to work with and they met all my requests in an efficient manner.

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DealerRater Nov 28, 2024

Todd was awesome as always! I've trusted his recommendations to keep me and my family safe since 2008!

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DealerRater Nov 25, 2024

Service was very satisfactory. Everyone there is very professional and a great experience with Jose, who is very professional.

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DealerRater Nov 24, 2024

Todd, my service advisor was very informative about the repairs being performed on my vehicle.I would recommend your service department and service team to friends and family.

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DealerRater Nov 24, 2024

Service Rep was helpful and polite. Location was convenient. Would go there again for service

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DealerRater Nov 22, 2024

Another fantastic job by the outstanding service department. Todd is so easy to deal with and makes sure all needs are addressed.

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DealerRater Nov 22, 2024

Would highly recommend! Salesman Leonard was patient, professional , clear, helpful, engaging, clear, and very knowledgeable.

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DealerRater Nov 17, 2024

I had a great experience at Al Piemonte GMC. The dealership is clean and everyone was friendly. I had the pleasure of working with Monique. From the time I walked in, Monique was very helpful and accommodating with me. She was very understanding and made the process the best I have ever had. If you are thinking about purchasing a vehicle from Al Piemonte please visit Monique. You will not be disappointed. Thank you for helping me and making the experience great.

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DealerRater Nov 14, 2024

Great experience. Todd has been very good with the maintenance that has to be done on my car.

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DealerRater Nov 11, 2024

The people that work in service are great to work with. I will keep going.

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DealerRater Nov 9, 2024

Todd in Svc is great! Professional and kept me up to speed on what needed work and when it would be finished.

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DealerRater Nov 8, 2024

Todd was very helpful and considerate. Service on the vehicle was great and done quickly.

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DealerRater Nov 7, 2024

They got my vehicle in very quickly and started repairs immediately. Repairs were made in one day and they really helped me out as I was 7 hours from home and needed to get back to work. Customer service was awesome, along with a very friendly. I’ll be sure to come back if I’m in the area and need anymore work done. Much appreciated!!

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DealerRater Nov 6, 2024

Great job all around. On time and in and out. They kept me informed the entire time.

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DealerRater Nov 4, 2024

Always prompt, courteous service. Exceptionally comfortable waiting area. All my vehicle's maintenance is performed at Al Piemonte.

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DealerRater Nov 4, 2024

Been coming back since 2015 and will continue to come back. Friendly helpful and knowledgeable staff. Have never had an issue with the service performed on my vehicle.

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DealerRater Nov 3, 2024

Muhammad was my salesman and he was super helpful. He’s new but he knew so much about the car I bought and he helped me understand the car and if it was worth it or not.

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DealerRater Oct 31, 2024

First oil change. Service was very good. Friendly staff. Checked out an issue I had, assured me everything checked out and was up to date.

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DealerRater Oct 30, 2024

I would highly recommend this location. The service was quick and the team was very professional.

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DealerRater Oct 30, 2024

They worked quickly and got the jobe done. I do wish they would have told me the left side caliper should have been replaced since now my truck pulls to the left.

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DealerRater Oct 30, 2024

Incredibly helpful! Set me up with an amazing deal and was fearless and an engaging person

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DealerRater Oct 28, 2024

Very friendly and professional me gusta que haces tu cita para el mantenimiento y te mandan reminders, the waiting area es muy amplia y comoda

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DealerRater Oct 27, 2024

great service very friendly dealership got right to the point and had very nice experience

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DealerRater Oct 25, 2024

What do I saying had a oil and filter change that all I did it was good

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DealerRater Oct 24, 2024

Great fast and super and always detailed on the repairs Todd always on point. Thanks

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DealerRater Oct 24, 2024

Easy scheduling process and work was completed when promised. Will be returning to service my vehicle at this dealership.

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DealerRater Oct 23, 2024

Todd is always a great to deal service tech to deal with and handle my vehicle.

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DealerRater Oct 22, 2024

Monique smith was so amazing with helping me get the prefect car for my daughter a 2024 Buick envista she showed me how to work everything she introduced with Todd in service and help set up my first oil change I will definitely refer

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DealerRater Oct 22, 2024

Very helpful and quick! Would highly recommend him to any family or friends looking for a car!

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DealerRater Oct 22, 2024

I had a fantastic experience with Rocky who helped me with my dream car. From the moment i walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure i got the perfect vehicle for my needs. He patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Rocky's professionalism and friendly demeanor made the entire process enjoyable.Thank you so much, I highly recommend Al Piemonte Buik GMC and Rocky for your next car purchase. Thank you

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DealerRater Oct 22, 2024

Experienced and friendly! Rogelio Arredondo was a pleasure to work with and took the headache our of searching for the right car. Rogelio was very knowledgeable, attentive, friendly and not a pushy sales guy. I gave him my wish list, budget and he made it possible. I highly recommend Rogelio Arrendondo when you are searching for your next car. I will be back to work with Rogelio when it is time for my son to get a car.

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DealerRater Oct 20, 2024

Amazing experience, Monique is so attentive & met all my needs buying my first car. 10/10 Recommend.

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DealerRater Oct 19, 2024

Everything was fine just takes a while it was pretty crowded so I had to wait but no problem

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DealerRater Oct 17, 2024

Awesome service very reliable Marco Todd Rich make you feel like your part of their b family!!!

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DealerRater Oct 17, 2024

Service at this facility is excellent. I highly recommend this dealership for service. Todd in service is always very pleasant and helpful.

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DealerRater Oct 17, 2024

Octavio got me in and out quickly on my trade and new truck deal. He was very helpful and considerate

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DealerRater Oct 15, 2024

Review for Monique Smith at Al Piemonte Buick GMC I recently purchased a vehicle from Monique Smith, and I couldn’t be happier with the experience. From the moment I walked in, She was welcoming and attentive. She took the time to understand my needs and showed me a range of options that fit my budget and preferences. What stood out the most was Monique’s extensive knowledge about the cars. She answered all my questions thoroughly and provided insights that helped me make an informed decision. The negotiation process was transparent and fair, with no pressure tactics, which made ...

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DealerRater Oct 15, 2024

Monique, Grayson and Dan all worked hard for me and helped me through the process, Joe found the truck. Thank you to all.

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DealerRater Oct 14, 2024

Alex was hands down the best. Staff were very friendly and attentive. Most definitely will recommend friends and family to Buick

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DealerRater Oct 14, 2024

Monique is a great sales rep helped me get a good deal on my 2022 Infiniti. Would definitely come back and purchase at Al Piemonte Buick GMC in the future!

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DealerRater Oct 13, 2024

5 Stars - Outstanding Experience with Monique! A few months ago, I had the pleasure of working with Monique when I purchased my 2024 Buick in Vista. From start to finish, Monique was incredibly knowledgeable about the product and made the entire buying process smooth and stress-free. She went above and beyond by helping me set up my first oil change, ensuring I knew everything about my new vehicle. Her attention to detail and dedication to customer service made my experience everything I could have hoped for. I highly recommend Monique to anyone looking for a great car buying experience!

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DealerRater Oct 13, 2024

Good dealership & still waiting on parts to complete repairs, hopefully by the end of this month?

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DealerRater Oct 12, 2024

Monique Smith was amazing with a welcoming attitude making me feel comfortable and feeling like she wanted the best for me. She was able to work out a great deal to fit my monthly finances.

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DealerRater Oct 12, 2024

Monique Smith has been helpful, she’s very knowledge in cars and what they offer. I appreciate her help in my car buying process

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DealerRater Oct 11, 2024

My sales person Monique Smith was so incredibly nice, understanding and patient with me. She gave me every specs on the vehicle I chose. I will send all my friends to Monique to buy a car.

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Facebook Mar 20, 2021

awesomeness very very very friendly Great Crew Excellent work!!! Marco is Awesome too just like his Loving Dad Big Al 💙❤A Plus plus plus ➕

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Facebook Mar 18, 2021

I stopped in for an oil change. I met the owner Marco who while being no nonsense, was still an amazing people person who made me feel welcome. I will definitely return for future Services as well as my potential next vehicle. If not this location, then one of the many others

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Facebook Mar 18, 2021

Highly recommended! Very knowledgeable and made the car leasing process super easy. Went the extra mile(s, literally - they picked up the car we wanted from another dealership hours away) to get us the car that we wanted. They're making a true effort to understand how consumers are purchasing cars nowadays. They understand why going with them, instead of all online sales like a Carmax or Carvana, is still the best way to get the most value out of your new purchase. Marco, Mariana and team were so welcoming and super accommodating. Definitely sending all my friends there ...

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Facebook Mar 17, 2021

Great customer service! Manny helped us get a great deal. He’s a funny guy too

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Facebook Mar 14, 2021

Good Experience , Erik Ochoa helped us get out with an great deal they really look out for their customers

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Facebook Mar 13, 2021

It was great service and a great staff

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Facebook Feb 12, 2021

We went in looking at a specific car. Everyone there was very polite and respectful of all of our request. We were able to make our purchase with no hassles and in a timely manner. Thank you all for my lovely new SUV.

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Facebook Feb 6, 2021

Very easy and straightforward


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