Customer Testimonials
A big shop with a small shop feel. Everything taken care of the first time.
They are very good and attentive to detail. They are friendly and treat you with respect and take care of business.
My car had an emergency problem. Jose was great to get me back on the road!
Todd is a great adviser and keeps me updated on the service being performed on my vechical.
Brought vehicle in for a recall & had other work done while it was there. Loaner car was given, great customer service! Thanks
Todd was great!! Services was good and quick. Everything went smoothly. Looking forward to my next visit
My vehicle is always serviced correctly. Todd does a wonderful job greeting us and insuring the needs of our vehicle are met.
Nice staff, Great customer area,nice show room. Easy to get to. Love the service department.
It is always a pleasure going to the GMC dealership. Personal easy to speak to.
Not sure that the fix for my rear hatch light sensor worked. Will talk to Neil next week to see if it is me or if the new sensor is still not working.
It was my first visit to this dealership. The staff was extremely helpful, accommodating and courteous. I was lucky and the part I needed was in, and I was done sooner than expected.
I went to have my oil changed and my tires rotated. I’m on my way home. I checked the air pressure for each tire on my information panel and all four tires had different air pressure. You would think that when they rotated the tires to check the air pressure and fill them to the appropriate amount. That is the difference between a good Service and excellent service.
Very helpful good service.! Definitely recomending people to come to this dealership. Overall good experince
Always professional and spends the time to explain the needed service and options. Service is always completed accurately
The gentleman who assisted me was extremely kind and helpful . In addition, helping me understand what maintenance is required for my vehicle per milage and years.
Octavio made our purchase for the 2024 GMC Denali 3500 a breeze. We filled the application online which I think help the speed up the process. He knew what we wanted and he made it happen. My husband walked out walked out with a smile on his face. Nothing more I could ask for!
Service met my expectation and associate Todd most helpful with the maintenance needed for my car.
Really help full with my visit and pleased with the job they did on my gmc truck
Todd was Amazing, I sent my daughters to take the car in and he mad them feel comfortable, called me with all the details. Great job.
Amazed of how helpful they were. Explained everything with detail rocky was great and extreamly helpful. I had a great experience I highly recommend this dealership and this salesman. Thank you so much for all your help.
Jose was very pleasant. He greeted me with a smile and answered all of my questions and concerns.
Great service, great mechanics. it would help if the lowered the labor costs. Most of the time i end up paying $300-400 just in labor!!.
Service was excellent. Easy check in. Waiting area clean. The car was finished in a reasonable amount of time.
Monique was amazing. She let me take my time in choosing a vehicle that was right for me. She also worked with me on meeting me where I want to be with my monthly payments. I appreciate all of her hard work and for staying past closing time to make this experience great for me. 10/10 highly recommend!
We have dealt with Todd Froehlich for many years now. He is a great guy! When we need service on our vehicles, he is who we call to talk to. We trust him.
TPS went out on front driver's tire, under warranty 🙂 Done in timely manner and all is good
friendly ,fast service, didnt have to wait to long,would recommend this dealership for servicing my car
Very friendly , called and gave me an update or if the parts were in waiting time was minimum
They did a great job. did not have to wait to long, Will come back.
I always come here for service on both of the vehicles. The people are friendly
Great service and friendly people. Would take my Truck back for service. Would recommend them.
Easy to make appointments and very friendly staff. Would highly recommend this dealership to family and friends.
Been coming here for 2-3 yrs now and the work done is excellent. Neil in Service dept is the best representative in this company. He’s so courteous, takes his time to explain things, is just so pleasant to talk to and kind. All employees should follow his example.
They took my appointment right away and offered me a lift since I was leaving vehicle. Very helpful and professional
Everything was prompt and well done. Communication was also good. I will definitely return the next time I need service.
Thank everyone that had hands in! Special thank you goes out to Sebastian!!! Thanks kid!!!
Car wash line too busy to clean my car. Not acceptable .but it is what it is
Great servicemen, great mechanics, and very very professional. Many E’s in the Buick lineup.
I've worked with my salesman, Tony Losacco, before and he's been very professional as well as helpful. Tony has always had the answers I needed for me and I know I can count on him. I know I'll return to the dealership in the future.
My whole deal was good , love my seller profesional caring educated and very respectful , i will recomended you dealer to my friends and i will ask them to go and ask for the seller that i have
Trust is the key. You can trust that Al Piemonte knows your car and what work needs to be done and won't sell you services that you don't need. They cultivate a relationship with you and your car so that they know exactly what routine maintenance you're scheduled for before they look it up.
The man who took care of me was professional. Job was done within an hour.
The customer service at the dealership is amazing!! My salesman Rocky was so helpful in finding me the car I needed for my budget. He was very knowledgeable about the features and benefits of the car. I had some trouble connecting my car play and Rocky stayed with me until I was able to get it to connect before I pulled off the lot! The environment in this dealership is great and I love my new Buick!
Daryl was great to work with and the rest of the staff was very accommodating.
The folks at Al Piemonte Buick GMC were excellent in every way from their customer service to the vehicle service. They’ll take good care of you and make sure you get what you came for!
They were fast and friendly on our first time at Piemonte. We’ll be back for more service on our cars.
I trust no one else to service my car and I get good customer service
Great place to buy a car great environment great people highly would recommend to friends!
The gentleman working on my maintenance was easy to work with and super helpful, I would recommend because of him
You know the job is done thoroughly. Jose was very helpful in filling out and submitting the rebate for me.
Great customer service and very polite. Had me updated with my issues at all times.
O.T. was my amazing sales associate. He very passionate about helping you find what you want and not what they wanna put in you. I told him my desires and he definitely delivered!!! Thank you Ontario!
Great Service. Car is as advertised. Very quick and easy to work with. Competitive pricing. No complaints.
Jose is always friendly and helpful every time i deal with him. He always explains everything throughly.
Great service and very informative as always! Great service department!! I would always purchase a vehicle here because the service department is so great!! Thanks to Todd!
JR. was the best car sales person that I have ever dealt with. He answered all of my questions and he took the time to show me how to use the OnStar feature before I left the lot. He also linked my phone to the car. I wish all sales people could be like him. He just put me at ease with buying a new vehicle. Thank you.
I have always had prompt and pleasant service from Todd and others in the Service Department.
Good clean, on time, good at getting back to me on the phone. Everything worked out very well.
Ahmed was very friendly and has a great personality. He was very funny and easy to work with when it came to my car purchase.
JR was the best sales person and made buying my new car a great experience
Returning customer was seamless and had the vehicle I needed originally gave me a great number on trade
I never want to go to another dealer again! I was not only treated with respect but I was never pressured by anyone into a choice I did not want to make. The general Manager Jose and the Sales Manager Oscar were incredible to work with. They had patience and understanding with me throughout the entire process. Lewis in finance was wonderful as well. They made sure my care was clean and full with gas before I left. I cannot say enough good things about this dealer and the people who made my experience so wonderful. Anyone looking for a ...
I got in quickly and everything needed that needed to be done was accomplished in less than an hour.
Tony was very polite and was not pushy when came in to buy my vehicle.
Alex Alverio was very professional, helpful, and knowledgeable. Great staff. Friendly people.Id recommend them to anyone.
great service .it's always good experience, good quality work and the people very nice
It’s Always a good experience. Fast quality work and the people are very nice.
Only reason there aren’t 5 stars is because I was there literally all day but Jose and Rocky are great to work with and I appreciate their hard work in getting me into a better vehicle
Trading in my lease for a new car was a great experience from start to finish. Rocky was extremely helpful and got me into the car I wanted for the right price!
Great service there great place to cm to get work done great wonderful great great
A great car buying experience! I will recommend ing JR to my friends and family!!
Music in show room to loud. Please Improve communications between sales and service. JR is very attentive and knowledgeable when finding answers to our questions. Adrian in financial was thorough and complete with explaining options on purchase.
the dealership was great the person who attended to me was Jonathan and he was really attentive and tried his best to get me what i wanted. The only reason i did not buy the car here the night i went was because Dan the manager was not willing to move on budget and there was no military discount or anything. every other car i’ve bought had a military discount even if was just like $100.
No stranger to this dealership, purchased my vehicle from here and the service is great and fast, no long waiting
I had a very good experience with this dealer team. They are very punctual and very professional, did a very good work and I left in perfect time.
Very good service department, vehicle was repair quickly and everything was explained to me by the service advisor.
of course your sales team tried make a deal that was most beneficial to your dealership however after some negotiation it worked out for all of us
Hello, it would have brought me a better experience but for some reason it wasn't like that, unfortunately, there was something that I didn't like but everything works.
Always provide good and reliable service. Have been taking my GMCs there for many years.
Great Service, the personnel are super nice and very happy. The place was clean and there was coffee.
Manish and Oscar were very accommodating, knowledgeable, and very easy to deal with. Being out if state they faced times me with a complete walk around and went over everything step by step
It’s a process but my sales representative OT got me together and I’m happy with my car
Todd is the best. Your service dept. is the reason I continue to buy vehicles here.
Our salesman JR went above and beyond to make sure we were happy. He listened to what we wanted and he delivered. Thank you so much for such a smooth and positive experience!!!
Jr was very helpful. Showed us 2 vehicles and got me to the price we needed
awesomeness very very very friendly Great Crew Excellent work!!! Marco is Awesome too just like his Loving Dad Big Al 💙❤A Plus plus plus ➕
I stopped in for an oil change. I met the owner Marco who while being no nonsense, was still an amazing people person who made me feel welcome. I will definitely return for future Services as well as my potential next vehicle. If not this location, then one of the many others
Highly recommended! Very knowledgeable and made the car leasing process super easy. Went the extra mile(s, literally - they picked up the car we wanted from another dealership hours away) to get us the car that we wanted. They're making a true effort to understand how consumers are purchasing cars nowadays. They understand why going with them, instead of all online sales like a Carmax or Carvana, is still the best way to get the most value out of your new purchase. Marco, Mariana and team were so welcoming and super accommodating. Definitely sending all my friends there ...
Great customer service! Manny helped us get a great deal. He’s a funny guy too
Good Experience , Erik Ochoa helped us get out with an great deal they really look out for their customers
It was great service and a great staff
We went in looking at a specific car. Everyone there was very polite and respectful of all of our request. We were able to make our purchase with no hassles and in a timely manner. Thank you all for my lovely new SUV.
Very easy and straightforward
Very personable and down to earth staff.
Todd in service department is excellent and Joe C in sales is the best
Most amazing car buying experience I have ever had. I ordered my dream truck with ZERO issues, and dealt the most helpful and polite salespeople. I would recommend them for anyone who hates the car buying process, because this was awesome! Dave and Steve go out of their way to make sure you have all the information and are kept apprised of any changes that may come about. Buying a new truck during a pandemic has its unforeseen issues, and they made sure I was aware of them as soon as they had the information so that we were always ...
Excellent service - Limited Wait Time! In this facility, you are treated as family. It makes you feel awesome to have purchased a vehicle from them. Top notch customer service.
In a nutshell Al Piemonte Buick GMC treats you as family! The cars are amazing but not as amazing as the staff. I highly recommend them.... you will not be disappointed. #proudownerofacadillac
The service team is A1-Jaime is the best
first things first when I walked in no one was wearing a mess. second thing Kevin did try hard to get me into a vehicle what I don't appreciate is the girls that he work with call my house about four times to ask me to come down to get a car I told them multiple times that I'm in bankruptcy with a chapter 7 I have no money down no cosigner they continue to say that will be fine we guarantee you in a car I was in the car lot place for 3 hours walked out with no ...